Some of You Honda Dealers Are Something Else...

"Tom McParland" (tommcparland) 01/30/2014 at 20:00 • Filed to: Honda, stealerships, customer service, cotomer sevis, s2000

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Dealer conversation below, picture sort-of related because Honda.

"Hi this is _____ from _____ Honda. We are following up on your internet inquiry.

Are you still in the market for a Honda?"

-"I'm a consulatant, I am shopping for a buyer that is interested in a Honda."

"Oh, well when would you like to come into the dealership?"

-"I don't go to dealerships, I communicate via phone or email with sales staff to negotiate pricing."

"O.k. well, when can your customer come to the dealership."

-"When you guys give me the best price on the car in writing."

"Uh, that is normally not how it works. We usually discuss pricing when they come in."

-"Let me put it this way...when you buy a TV you shop around and determine who has the lowest price. Then you go to that store or order online. You know how much it will cost before to go and see it right?

"Uh...yeah."

-"That is what my customers want and that is why they hire me. They are not going to drive an hour to your dealership without knowing exactly what the vehicle will cost."

"So what do we have to do to get your business."

-"That is easy, give us the cheapest price for the car we want."

"O.k. I will have someone get back to you."

48 Spoons > Tom McParland 01/30/2014 at 20:04

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Let me guess, you never heard from them?

Demon-Xanth knows how to operate a street. > Tom McParland 01/30/2014 at 20:04

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When I was buying my Dakota, I walked away from no less than 4 dealers who wanted to play the game. I ended up hooking up with a fleet buyer who understood that I was totally willing to wait to get what I wanted. And because of that, my name's on the window sticker that I keep in the glove box:

505Turbeaux > Tom McParland 01/30/2014 at 20:06

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Dear Salesman,

Would you like to sell one more car this month? Really? OK then do what I ask.

Cheers,

Tom

-Let me find out this dealer was close to Philly

Tom McParland > 48 Spoons 01/30/2014 at 20:06

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Convo just happened

TillTheWheelsFallOff: Brocoma > Tom McParland 01/30/2014 at 20:06

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Our family once went to a Honda dealership to find a Si for my brother, they told us negotiating was pointless as everyone who buys a Honda pays sticker.

Tom McParland > 505Turbeaux 01/30/2014 at 20:07

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Nah White Plains NY

505Turbeaux > Tom McParland 01/30/2014 at 20:08

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lol ok good. We dont have any Honda guys there

Nick, Drives a Cobalt LT > Demon-Xanth knows how to operate a street. 01/30/2014 at 20:09

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Dakota is your name?

Velocity- Peuguette Connoisseur > Tom McParland 01/30/2014 at 20:10

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See the problem is they think you are of the "old person/family" demographic Honda buyer. You need to add more VTEC and YOs to get their attention.

Brian, The Life of > Tom McParland 01/30/2014 at 20:10

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"O.k. I will have someone get back to you."

I do hope you're not holding your breath, Tom.

Tom McParland > TillTheWheelsFallOff: Brocoma 01/30/2014 at 20:22

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Hahaha

hethoughtofcars > TillTheWheelsFallOff: Brocoma 01/30/2014 at 20:22

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That's hilarious. I wonder how many people fell for it?

lonestranger > Demon-Xanth knows how to operate a street. 01/30/2014 at 20:25

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Club cab, V8, manual, 4x2. That's a nice truck right there.

RD > Tom McParland 01/30/2014 at 20:43

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The problem I have with this is the "low price" approach is (usually) the local dealership has spent time doing the test drive…only to have some other dealer beat them by what, $500?

Tell ya what, I'll be the guy that has no overhead, out in the boonies, and I'll rake in the sales by beating all the other guys on price.

Tom McParland > RD 01/30/2014 at 20:52

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But I do the shopping before my clients step on the lot.

George McNally > Tom McParland 01/31/2014 at 16:43

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When we bought our 2007 Outback, we went in to the dealer at 4:45 PM on Dec 31st....I had a check made out for what we were willing to pay (straight sale-no trade in)....I couldn't believe it, but they went for it.

The car listed for 28k and we offered them 20,500.

I think the fact that it was painted two-tone shit brown might have helped and the fact it was a leftover from the model year before.